Going Live

Dialing

In this overview you will learn how to go live with a "Team Dialing Session".

Connecting To A Lead

In this overview you will see what happens when a MonsterConnect agent connects you to a lead.

Dispositioning A Call

In this overview you will learn how to disposition a call once you have been connected.

Flagged Records

Dashboard

In this short overview you will learn how to glean insight from your calling dashboard as a user and as a Client Manager.

How To Schedule A Session

Expired List

When your list is complete you will see a Banner pop up that will inform you that your list is done.