By Clicking on the report tab you can access your session reports based on when you logged in. This report displays time you logged in, Duration, and dials (Connections). 

 

For Detailed Session Report - Click on the Action Arrow Button:

 

Duration: Amount of time logged into MonsterConnect

Talk Time: Amount of time talking with prospects

Paused Time: Time spent inactive, or wrapping up calls

Avg time to lead: Avg wait time to be connected to a prospect

Dials: Number of dials MonsterConnect has made on your behalf. 

Conversations: Number of Connections you have recieved

Voicemails:Number of pre-recorded voicemails that have been left by our agents on your behalf.